Privacy Policy

Last updated: October 28, 2024

Voizzit ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application ("App"). By using Voizzit, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact information you provide during registration.
  • Usage Data: Information about how you use the App, including chat messages, call logs, photos, videos, status updates, notes, and interaction data (such as likes, comments, and posts).
  • Device Information: Data about your device, such as the model, operating system, IP address, and device settings.
  • Location Data: If enabled, we may collect real-time location data to enhance certain features of the App.
  • Cookies and Similar Technologies: We use cookies and tracking technologies to improve your experience.
  • User-Generated Content: Content that you create, such as posts, comments, hashtags, and interactions. This also includes content provided through our camera feature or accessed from your camera roll, as well as content from our voice-enabled features, which may include filters, avatars, and effects.
  • Messages: Content of the messages you send and receive, subject to applicable law. We can't access the content of these messages unless users report them to us for review.
  • Sensitive Information: You may choose to share information related to your religious views, sexual orientation, political views, health, racial or ethnic origin, philosophical beliefs, or trade union membership. This information may have special protections under applicable laws.
  • Contact Information: If you choose to sync your contacts, we may collect your contacts' names, email addresses, or phone numbers.

We also collect and receive information from:

  • Apps and Games: Information about the apps you use and games you play.

  • Purchases and Transactions: Data on purchases and transactions made off of our platform.

  • Demographics: Information such as your education level.

  • Ads Interaction: Information on the ads you see and how you interact with them.

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Facilitating communication (e.g., chats, calls, posting updates).
  • Enhancing the user experience by personalizing content.
  • Improving and developing the App’s features, including upcoming features like Reels.
  • Managing your account and providing customer support.
  • Ensuring the security and integrity of the App.
  • Complying with legal obligations.

We also collect and receive information from apps you use, games you play, purchases and transactions made off of our products, demographics such as your education level, and interactions with ads you see.

3. How We Share Your Information

We may share your information in the following scenarios:

  • With other users: Information such as your profile details, posts, and chat messages will be shared with other users.
  • With third-party service providers: We may work with third parties to support services like data hosting, analytics, and technical support.
  • For legal reasons: We may disclose information to comply with legal obligations or to protect our rights.

We will never sell or rent your personal information to third parties.

4. Security of Your Information

We take reasonable precautions to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4.1 Voizzit Safety Measures

We are committed to making Voizzit a safe and enjoyable space for everyone. Please take a moment to review these tips on how to use our tools and best practices to ensure your safety on the app:

  1. Unfollow, Block, or Report Unwanted Content: If someone is sharing content that makes you uncomfortable, you can unfollow or block them. You also have the option to report any content you feel violates our Community Guidelines directly from the app.

  2. Know Your Privacy Settings: Be aware of whether your account is public or private. By setting your posts to private, only users who send and receive your approval for follow requests will be able to see your posts, followers, or following list.

  3. Dealing with Bullying or Harassment: If you're experiencing bullying, reach out to a trusted family member, friend, or someone you trust for help. You can also remove unwanted comments from your posts and report bullying or harassment through our support system.

  4. Be Mindful of Your Content: Ensure that the photos and videos you share reflect who you are and that you're comfortable with them being visible to a wide audience, including family, teachers, or employers.

  5. Trust Your Instincts: Never agree to share or do something that makes you feel uncomfortable or pressured.

4.2 Who Can See My Feed on Voizzit

When it comes to controlling who sees your posts on Voizzit, here are some important things to know:

  1. Private Accounts and Hashtags: If your Voizzit account is set to private and you add a hashtag to your post, your post won’t appear on the public hashtag page. Only your approved followers will be able to see the post.

  2. Private Posts in Direct Messages: If you share a private post with a hashtag through a direct message, only the followers included in that chat will be able to view it.

4.3 How to Report Things on Voizzit

We take your safety seriously. If you encounter abuse, spam, or any concerning content on Voizzit, here’s how you can report it:

  1. Reporting Abusive Content or Spam: The easiest way to report offensive or inappropriate content is by using the "Report" option directly next to the content itself. You can also report profiles or specific posts within the app. Your report will remain anonymous, except in cases of intellectual property infringement.

  2. Account Security Issues: If you believe your account has been hacked or you’re having trouble logging in, visit our support page from your desktop or mobile browser to secure your account.

  3. Technical Problems: If you're facing any technical issues while using Voizzit, you can report them through our support section.

4.4 Voizzit Account Security

If you believe your Voizzit account has been hacked or compromised, here are the steps you can take to secure it:

  1. Account Recovery:
    • If someone gains access to your account or you're unable to log in, visit our support page from your desktop or mobile browser to secure your account.
    • Check your email for a message from us. If you received an email about changes to your account (e.g., your email address or password), you can click “Secure My Account” to undo the changes.
    • Request a login link: On the login screen, select "Get help logging in." Enter the username, email address, or phone number associated with your account, and we’ll send a login link to your email or phone.
  2. Request a Security Code or Additional Support:
    • If you can't recover your account with a login link, you can request a security code or further assistance.
    • Ensure you provide a secure email address that only you can access. Once you submit your request, we’ll guide you through next steps.
  3. Verify Your Identity:
    • If your account includes photos of you, you may be asked to submit a video selfie to confirm your identity. For accounts without photos, we’ll ask for the email address or phone number linked to your account and the device type you used to sign up.
    • Your video selfie will be reviewed for identity verification and deleted within 30 days.
  4. Preventive Measures:

    • If you can still log into your account, change your password immediately, enable two-factor authentication, and verify that your email and phone number are correct.

    • Remove any suspicious third-party apps from your Account Settings and keep your account secure by following our safety tips.

5. Donation and Payment Feature

Voizzit’s donation feature is designed to support our core mission of social responsibility and community empowerment. By integrating a secure donation mechanism, we provide users with a direct, transparent way to contribute to meaningful social causes, specifically focused on supporting underprivileged communities within our country. This feature allows users to make financial contributions that directly impact social welfare initiatives, educational programs, healthcare access, and economic development for marginalized populations. We are committed to ensuring that every donation is processed with the highest standards of financial transparency, security, and accountability, with detailed reporting and tracking to demonstrate the real-world impact of user contributions. The donation feature is entirely optional and designed to provide a seamless, trustworthy channel for users who wish to extend their social engagement beyond digital interactions and make a tangible difference in addressing systemic inequalities.

5.1 Data Collection and Protection

We collect personal and financial information necessary to process donations and ensure the security of financial transactions. This includes:

  • Name and contact information

  • Payment method details

  • Donation amount and frequency

  • Transaction history

5.2 Data Security Measures

All donation-related personal and financial data is protected through:

  • End-to-end encryption
  • Compliance with Payment Card Industry Data Security Standard (PCI DSS)
  • Secure, tokenized payment processing
  • Role-based access controls limiting internal data access
5.3 Data Usage and Sharing

Donor information will be:

  • Used solely for processing donations and providing transaction receipts

  • Not sold or shared with third parties without explicit consent

  • Retained only for necessary financial and reporting purposes

5.4 Transparency and Consent

Users will:

  • Receive clear information about how their donation will be used
  • Have the option to remain anonymous if desired
  • Be able to opt-out of future communication about donations
  • Receive detailed reports on the impact of their contributions
5.5 Compliance and Ethical Standards

We adhere to:

  • Local and international data protection regulations
  • Transparent financial reporting
  • Strict ethical guidelines for fund collection and distribution

6. Your Privacy Choices

You can control your privacy settings within the App:

  • Manage account details: Update your profile, change your privacy preferences, and control who can view your updates and posts.

  • Opt-out of certain features: Disable location services or limit who can contact you.

  • Account deletion: You may delete your account at any time, after which your personal data will be removed, subject to any legal obligations.

7. Children's Privacy

Voizzit is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete it.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our page and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: apps@voizzit.com

By using Voizzit, you acknowledge that you have read and understood this Privacy Policy.